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LunarPages Hosting Review $19.95/m

LunarPages Hosting Review

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Lunarpages is one of the oldest companies in the world of Webhosting. They provide a variety of reliable webhosting services to their respective clients. Currently, company is dealing with more than 160,000 customers across 200 countries, worldwide among which, Dell, HP and Cisco are prominent names. It was established in 1998, to provide enterprise-level IT solutions and global web hosting services. The Data centers of the Lunarpages are located in different parts of US, whereas the state-of-the-art data centers are located in California, Arizona and Nevada. The main aim of the company is to groom businesses by providing dedicated, VPS, Reseller, and cloud hosting packages. We have complied facts and figures for lunarpages, and here is its review:

Website: www.lunarpages.com

Established: 1998

Services: Web hosting solutions, Windows hosting, dedicated hosting, Colocation services, Linux and Windows, VPS hosting and Email Services.

Pricing, hosting packages and plans: Lunarpages hosting plans, offer you with a great combination of price, reliability and quality. Their hosting plans start from $3.95, their premier shared hosting called ‘Business Web Hosting’ is priced at $19.95 with a dedicated IP, premium services, ecommerce tools, SSL certificate & much more.  VPS starts $44.95 & dedicated servers start from $165 s month.

Prices are very high but all of these are tailored to business users.

Control Panels: cPanel comes as a standard with their shared hosting packages. But VPS & Dedicated Server users are offered a choice between cPanel & Plesk.

Features: An option of Linux & Windows is offered to both VPS & Dedicated Server users. Through Linux based hosting, you get access to multiple script support, Shell Access, Python and PHP support, CGI-BIN etc. Lunarpages is an award winning company receiving accreditation from companies like ICANN, Hewlett-Packard, Microsoft and Cisco. It provides coupons for up to 15% discount and calls its affiliate program, long term business partnerships with high commissions. Some of the features are highlighted below:

  • Apache 2
  • Server Side Includes
  • Ruby on Rails Support
  • Parked Domains
  • TremenDesk Hosted Help Desk
  • MySQL Databases
  • FTP Accounts
  • Email Accounts
  • Online Control Panel
  • Easy to Set Up
  • Unlimited Storage

Customer support: Despite, like the other webhosting companies, Lunarpages, don’t have 24/7 customer supports service. They only allow entertaining their customers for fixed period of time and the rest they have to book tickets. Clients have to wait for the response of their ticket support system. Most of the time, their phone calls are busy in business hours from 7Am to 7PM US time. Live chat support is only available for dedicated clients. The company and clients are hoping to get a way out of this loophole. They have a customer service which is rated on average basis.

Pros:

  • Uptime is very much reliable — 99.9% uptime.
  • Excellent and award-winning service.
  • Latest Processors and server technology
  • Incredible features set.
  • Technical and Knowledgeable, highly qualified staff.

Cons:

  • Telephone support not available 24/7 (7AM to 7PM)
  • Chat support only for dedicated clients
  • No advertising credits offered
  • Very expensive for basic website hosting services

Conclusion – Should you buy it?

Despite, of their average customer support service, the company is still at par when it comes to business/dedicated and cloud hosting services. The packages are more centered towards big companies. As a result, it is expensive and not recommended for small businesses or individuals. The services are quite impressive for any user, either professional or ordinal. Their customer support service is really terrible, providing 24/7 live chat support to only dedicated clients. Others have to wait on phone as well as on emails.

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  1. So:
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