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Web Hosting reviews & ratings

KnownHost Hosting Review $25/m

KnownHost Hosting Review

Author
  • Features
  • Price
  • Speed
  • Reliability
  • Help & Support
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KnownHost was launched in the year 2005, with its headquarters situated in Washington DC. The company is best known for providing continuous server uptime support to its clients. The data centers of the company are located in California, New Jersey and Texas. They also offer 24/7 customer support through email, online chat and telephone. With the passage of time, the company has became one of the respected and reputed names in the industry, providing all kinds of hosting and web related solutions. Is it your ideal company for hosting solution? Read the complete review herein.

Website: www.knownhost.com

Established: 2005

Services: rock solid managed VPS hosting, Powerful hybrid servers, shared web hosting

Price, Hosting packages and plans: the company has different VPS hosting packages for the customers. Rock Solid VPS hosting plans ranges between $25 and $85, accompanied with handy features. While the Hybrid Server prices are ranging in between $110 and $160, depending on the amount of specifications you have added.

The company is providing VPS and Dedicated hosting packages for its client. There are no shared packages for small or medium sized businesses.

Control Panel: the company provides you with the best control panel software, to maintain your accounts settings. There is wide variety of control panel software, available for any VPS or dedicated clients to choose from. These include cPanel, Plesk, DirectAdmin and WHM with all in the same fee of $6. You can choose control panel of your own and have the best use out of it.

We found that the control panels are intuitive to use as not any other competitors was offering such a wide array of website management tools for its customers.

Features: The company is offering different kind of VPS hosting, and dedicated servers. The packages are cost effective, providing an alternate way to dedicated servers. With low price for managed hybrid servers, the company still offers performance and power. The managed dedicated servers are custom built and come with fully optimized options and upgrades.

In their managed hybrid plans, they have a special discount feature called a VIP program, which entitles customers to a 10% discount on their 3rd VPS hosting purchase. Similarly as the number grows, so does the discount, with up to 25% discount for a minimum of 31+ packages.

Have a look at the other features:

  • Virtuozzo Technology servers and Powerpanel
  • Unlimited domains FREE Setup
  • 24/7 FULLY MANAGED support by seasoned professionals –
  • Full Root Access
  • Control panel options (cPanel, DirectAdmin, Plesk, and Webmin)
  • CentOS 5x OS
  • External Server Backup’s
  • Equal share CPU
  • Easy upgrade options on the fly

We were unable to find advertising credits for popular search engines and social media utilities. Similarly, services also lacked a website builder, which is a big con for the company.

Moreover, the company is charging separate setup fees for their dedicated plans. The higher the setup fee you pay up front, the lower the monthly cost of packages. For a package of $259/month, there was a setup fee of $49. However if the client paid $229 in setup fees, the monthly charges would drop to $239 for dedicated hosting. We found this strategy to be a complete rip-off by the company and making no sense at all.

Customer Support: customer support feature is the plus point for the company. The company has made information available to the customers on their blogs. You use ways like telephone support, live chat for sales and billing and the company’s forum. With these forums, you are able to get information, you are looking for.

Pros:

  • Variety of Control Panel Software
  • Backup facility
  • Affordable VPS hosting packages

Cons:

  • Limited access to support
  • No website builder
  • No domain registration
  • No packages for small or medium sized businesses
  • No advertising credits for Google, Yahoo and Facebook
  • Expensive setup charges starting at $49 up till $229.

Conclusion – Should you buy it?

Packages are affordable, but their dedicated packages are more like a rip-off. Customer support is good. We do not recommend it for dedicated hosting plans.

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