Web Hosting reviews & ratings

HostDepartment Hosting Review

HostDepartment Hosting Review

Author
  • Features
  • Price
  • Speed
  • Reliability
  • Help & Support

HostDepartment is providing web hosting services, since its incorporation in 2001. It’s been eleven years of the business providing a handsome bundle of packages and features to their respective clients. Average server uptime is 99.993%. Hostdepartment is one of the companies who are consistently reinventing themselves. Bringing latest technology and innovation for their customers through service support ease of use and special features is the prime motto of the company. The company is effectively providing low cost packages to the customers with no change in quality and reliability. They also focus on the Ecommerce sector and provide interesting packages to setup a stable online business.

Website: www.hostdepartment.com

Established: 2001

Services: Domain registration, Reseller hosting, unlimited hosting, Linux developer hosting, ecommerce hosting, Windows developer hosting

Price, hosting packages and plans: They introduced $3.95/month, as their basic charge for the hosing plans, which later on was reduced to $2.95. They offer two web hosting packages; Unlimited Hosting Starter and Unlimited Web Hosting. Both the packages start with the same price, but vary among the number of features included in the package. With these packages, you are also able to save cash for yourself.

Hostdepartment provides eCommerce hosting, Windows hosting and Linux hosting. The company’s main page is not professional due to cheap graphics and too much self-sales approach.

Control Panel: Hostdepartment Company uses H-sphere control panel system. It is used for multi-server web hosting solution. It is easy to use and have many advanced system. The company uses a sophisticated billing system. Unfortunately it does not provide cPanel or Plesk Control Panel to its clients. As a result, we do not recommend it to anyone looking for a more flexible hosting panel. However some problems have been figured by the users. One of the consistent compliant is their server’s downtime issue.

Features: HostDepartment was previously offering 25% discount on their shared hosting plan, but now it went bigger with 40%. Plus they are also giving free oscommerce templates for your related shopping site. The company guarantees 99.9% uptime level, but it may be reduced due to some problems. The company’s downtime has been increased, thereby reducing its overall server uptime guarantees and customers’ trust. No free advertising credits are provided. There is no BBB accreditation for this business. Some features include:

  • Free Website Templates
  • Unlimited Bandwidth
  • Free Site Builder
  • Easy Control Panel
  • 30 Day Money Back Guarantee
  • Easy Install Scripts
  • One Domain Hosted

Customer Support: the customer support is reliable and fast. As soon as your complaint is received they would start acting for the solution, immediately. Although, it would require some delays for the clients, in order to entertain them with the complete problem-free experience. 24/7/365 customer service is provided, with all the modes conveniently available to the clients.

Pros:

  • Innovative support technology
  • Industry-leading Customer Care program
  • Lightning-fast network connectivity
  • Custom hosting environment
  • 100% customer satisfaction guaranteed
  • Unmatched reliability

Cons:

  • Control panel issues
  • High server downtimes
  • No advertising credits
  • Affiliate program not impressive enough
  • website designed extremely unprofessional
  • Terrible customer service

Conclusion – Should you but it?

The company is average rated on webhosting industry. They have several complaints, which they have failed to find solutions for. They promised to deliver complete satisfaction for customer support; however, it may be hindered due to some unnoticeable and unavoidable circumstances. It may help to become one of the best web hosting companies, if they start incorporating cPanel software.

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