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Web Hosting reviews & ratings

1and1 Hosting Review $3.99/m

1and1 Hosting Review

Author
  • Features
  • Price
  • Speed
  • Reliability
  • Help & Support
Visit 1and1

 

 

1and1 hosting company was established by the United Internet, UK, in 1988. Oliver Mauss is the current CEO of the company. It is one of the oldest and largest web hosting companies and offers a variety of hosting services for its corporate clients. Both, linux-based and window-based hosting is provided by the company. As being one of the oldest and professional web hosting business, the company was able to create fair goodwill in the marketl. Read its full review here.

Editor’s Review

Website: www.1and1.com

Established: 1988

Services: Web hosting, servers, Ecommerce, Mail solutions, domain name,

Pricing, hosting packages and plans: The rate of web hosting packages varies in the UK and US. Beginners, home, business and developers are 1and1 packages, starting with $3.99, $4.99, $9.99 and $19.99, respectively. In the UK, there are five main packages; beginner, home, business, business pro and professional with charges starting from £ 1.99, £ 4.99, £ 8.99, £ 14.99, and £ 24.99, respectively.

Control panel: 1and1 has a proprietary control panel. Although we found it easy to navigate for basic tasks but was a bit difficult to do more complex tasks. Many people complain about their Control Panel not replicating the changes they make instantly, and have to wait for some time.

Speed: We found the speed of websites hosted on 1and1 servers to be of average speed. The following is the speed test of a website hosted on their shared server. Which is extremely slow. Doing a bit of math on the below speed statistics, the Average Speed per KB is 0.02 seconds.

 

Features: You get approximately 65 1-click install application and more interestingly you can create mobile websites (i.e. websites optimized for mobile devices) with their NetObject Fusion 1&1 Edition. Their servers support PHP, Zend Framework, Perl, Python, Ruby, SSI programming languages. With their unlimited package you get only 25 MySQL databases. Another interesting feature is the support for version control management, GIT; so you can archive and restore different versions of you website. You can also choose the packages based upon performance, Business package being the fastest. Some other features of their Business package include:

  • Unlimited Domains Hosting
  • Unlimited Bandwidth
  • Unimited Space
  • Unlimited Email Accounts
  • Unlimited FTP Accounts
  • SSH Access
  • Easy to use
  • Free eShop package

 

Customer Support: Customer support service is one of the vital part of any hosting business. Every client would want to get a timely and reliable response of his queries. 1and1 has no toll free number to call and get support. In UK they use premium phone numbers that cost higher than normal phone numbers e.g. 087 numbers. They have limited customer support and one that has loads of problems and complaints. Across our review of the hosting service, we found out that the technical issues took lot more time than the competitors to resolve. Moreover, if any client wants to cancel the membership, the process is quite complex and nearly impossible to achieve. The email and phone service is limited to specific hours.

The response time is much slow. Once you have submitted your query, you would be required yo wait on an average 5-12 hours, although that might be due to their working hours as there is no such thing as 24/7 CS at 1and1.

Pros

  • Competitive prices
  • Ability to upgrade from the cheapest shared package to more better ones or even VPS and dedicated servers.
  • 90days money back guarantee
  • Award winning services.
  • Cheap and affordable plans
  • Availability of sharepoints.

Cons

  • Poor customer support
  • Website builder is free for a limited time and customer has to pay for it afterwards

Conclusion – should you buy it?

Which Hosting would recommend 1and1 Hosting for individuals, to small businesses to even larger businesses. It is very important to have a clear and definite look at the pros and cons of any business. Any client; before, opting for 1and1 should look at the aspect of its customer support. 1and1 although has great hosting packages, their customer support and speed are poor.

1and1 is owned by United Internet AG.

Head Quarter Address: Elgendorfer Straße 57 56410 Montabaur Germany.

1and1 UK: 1&1 Internet Limited Aquasulis House 10-14 Bath Road Slough SL1 3SA

1and1 US: 701 Lee Road, Suite 300 Chesterbrook, PA 19087

Lenexa, Kensas, United States

Berlin, Germany

Cologne, Nordrhein-westfalen, Germany

Frankfurt, Hessen, Germany

United Kingdom

US:

Tel: +1-877-461-2631 (Sales)

Tel: +1-866-991-2631 (Support)

Fax: 610-560-1501

UK:

Tel: 0844 335 1211 (Sales)

Tel: 0844 335 1212 (Support)

Fax: 0845 076 2202

Germany:

Tel: 0721 96 00

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